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Your Voice over IP... on Cloud 9
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Toll-Free (855)9-C9VOIP
Direct (954)607-1497

Full features list

Key Features

  • C9VoIP phone numbers feature SMS service.  Send and receive text messages with anyone, even international numbers.
  • Reliable phone and fax service - this is our most important feature. We offer high quality voice, sms, and faxing services.  We do not compromise here.  We settle for nothing less than excellent for clients.
  • Keep your existing phone and fax numbers - no transfer fees*; want to take your number with you when you switch over to C9? No worries we can handle the whole process for you.
  • Implementation advisers to help get you setup, at no cost - Not sure how to get your server or phones setup?  Our engineers will work with you to make sure you get the information you need for your environment.
  • 24x7 free C9 VoIP service customer support - Submit a ticket to our support desk at any time.  Our support staff will take in your request and supply a response as soon as possible.
  • No contracts required - We do not require you to sign a contract for 2 years.. or even 1 month.  We do not require any contracts!  Your satisfaction is therefore the most important thing to us.  Because if you are not happy, you can leave anytime without any early termination penalty.
  • Unlimited calling and faxing packages - if you are not into keeping up with your minutes, or you just simply talk a lot, our C9VoIP Unlimited plans are made for you.  Talk as much as you need to without the extra cost.
  • Toll-free or local numbers for voice and fax
  • Smartphone SIP clients for Android phones, iPhone and iPad
  • Enhanced 911 - transmits your address as soon as you dial 911 even if you are unable to speak
  • Call Failover - automatically forward your calls to an alternate number in the event of an Internet or power outage.  If your PC or mobile phone is temporarily unable to accept calls, we will send calls to this failover number you enter.
  • Call Logs - Curious why your bill is higher or lower this month? Check the call logs to see what calls were made.
  • Automatic Cost-Saving Service Audit - we review your usage and your selected services and advise you of any ways for you to save money.  We supply suggestions when appropriate to upgrade or adjust your service to best to best take advantage of our pricing plans.
  • Caller ID with Name and Number
  • Higher audio quality
  • Outgoing Caller ID control
  • On-Line access and control of services and features

Business features:

24/7 US Support - We know your business uptime is important, and not everyone works at the same time.  So we offer our clients 24 hour support 7 days a week.  Enter a support ticket at any time and our engineers will respond as soon as possible.

Scalable, Upgrade at any time - Our plans are built with your company growth in mind.  We can upgrade or even downgrade your account at any time.  Since there are no contracts we can make changes that take effect immediately.  

Powerful web interface - See your account balance in real-time, make account changes, enter a support ticket and much more.  

We support Cisco IP Phones! - thats right, you can use your Cisco 7960, 7940 or 7970 model phones with your C9VoIP business service.  Some other models may also be available.  Speak with our sales-engineers to get custom information for your environment.

  • Time of Day Call Preferences / Control
  • Easy DID integration
  • Easy relocation of service
  • Quick and easy disaster control
  • Block Lists - Submit numbers to our Block lists to keep from being disturbed
  • Unlimited extensions - do you have a big company?  or, Maybe you plan to hire a big staff for a short-term project? Use our unlimited extensions feature to build out an extension for all your staff.
  • Auto-receptionist - Want that professional business image for people calling your company?  Auto-receptionist is what you are looking for.  Record your professional greeting and then let us setup the configuration behind the scenes to make sure your calls are routed to the right persons and departments.
  • Dial-by-name directory - That’s right, just push a button and enter in the name by dialing a key for each letter.  If your callers are not sure the person’s extension they can use this feature to find out easily.
  • Flexible answering rules
  • Cloud-based PBX - Our business packages are built on best in class cloud-based PBX servers.  We use high quality data-center standard hardware and do NOT over-subscribe our servers.  Using cloud-based PBX servers allow our clients to reach their C9VoIP services from any internet connection and enjoy easy scalability for upgrades.
  • Departments with Call queues
  • Advanced call forwarding

*Free porting transfer is only for new customers.  New Virtual Office clients qualify for one free porting transfer of a Toll-Free, local DID, or Fax number.  New Hosted PBX clients qualify for two porting transfers of either Toll-Free, local DID, or Fax number.

Fax Features

Our C9Fax Service features: Customizable Fax Portal Solid TDM Network (not fax over VoIP) Lowest Virtual Fax Rates Around No activation fees or additional charge for toll-free fax numbers Selection from a large inventory of fax numbers Ability to send a one-page fax in seconds Ability to send faxes to multiple email addresses Formats faxes as a PDF file that fits most computer and smart phone screens US and Toll Free vFax DIDs available for provisioning instantly

  • Internet fax – send and receive
  • Fax Software
  • Email Fax
  • Dedicated Fax number
  • Receive incoming faxes in your email inbox
    Our C9Fax service costs nearly 80 percent less than the leading “e”-fax service, and boasts a 99.93 percent success rate. Whether your fax document contains dense text with embedded images or you want to send it as a Word doc, PDF or JPG, our TDM-based network gets it there fast, every time. You choose whether to fax over the Internet, from Microsoft Outlook or from our standalone desktop client.

SMS Feature details

Keep in constant touch with your friends and family on your PC or Smartphone using our free chat client for computers and mobile phones. Text-to-C9VoIP; C9VoIP-to-Text Free chat client with smartphone/tablet apps available Ability to chat from your PC or Mac with any SMS-enabled mobile phone Low per-text pricing, or unlimited plans available

About C9VoIP
SMS Service
800 Numbers
Internet Fax
  • C9VoIP is a next generation phone service provider for Residential and Business users. C9VoIP has specific package plans built to suit residential, mobile, small and medium sized businesses. C9VoIP offers tremendous cost savings over traditional phone service. C9VoIP is committed to delivering an outstanding quality service with incredible value to home and business users.
  • C9VoIP Residential is a complete phone service especially designed for non-business users. Whether at home or on the go C9VoIP Residential service provides quality phone calls to your PC, mobile phone, or traditional phone phone. Equipped with key features like sending and receiving SMS messages and enhanced 911 for your security C9VoIP Residential does not require any new hardware to purchase. There are no contract requirements for using C9VoIP services. C9VoIP is easy to set up and instantly activated. C9VoIP makes your communications easy, accessible and reliable.
  • C9VoIP SOHO is a complete virtual PBX service specifically designed for small businesses. Equipped with advanced phone and fax features, it is able to provide a powerful phone and fax solution to every subscriber. It hosts and manages all the communications of its users and connects individuals and even remote offices including mobile professionals. C9VoIP SOHO gives businesses an easy and highly manageable phone and fax service that is on a par with those used by large corporations. Users are given their own local and/or toll free number equipped with features such as multiple extensions, advanced call forwarding, voicemail and online fax. All of these are easily manageable through a single control center that can be accessed online. Also, unlike traditional PBX systems, C9VoIP SOHO is easy to set up and instantly activated as it does not require a PBX hardware installation. C9VoIP SOHO makes your business communications easy, accessible and affordable.
  • C9VoIP VirtualOffice is a business class phone service which allows call management to be done through the Internet. By combining telecommunications with the power and functionality of the Internet, C9VoIP VirtualOffice provides a more organized and accessible communications system for small businesses to medium sized enterprises. Equipped with advanced call and fax features, C9VoIP VirtualOffice allows users to have their own toll-free number, Internet fax system, advanced call forwarding and other virtual phone functions. It works with a business’s existing phone units and Internet connection so there is no need to buy new PBX equipment. It also does not require the installation of any PBX hardware, making it very easy to use and maintain. Furthermore, C9VoIP VirtualOffice offers very affordable and scalable pricing plans, so it grows and adjusts to meet your growing needs as a business. With advanced features and flexible pricing plans, it is the ideal business phone solution for every business and office.
  • C9VoIP offers SMS service with your phone numbers. Keep in constant touch with your friends and family on your PC or Smartphone using our free chat client for computers and mobile phones. C9VoIP SMS features: Text-to-C9VoIP; C9VoIP-to-Text, Free chat client with smartphone/tablet apps available, and ability to chat from your PC or Mac with any SMS-enabled mobile phone. Low per-text pricing is available or choose an unlimited plan with C9VoIP SMS service. Leverage the power of new SMS technology as a business to stay ahead of the competition and in better contact with your employees and clients.
  • Help your thriving business become more productive, professional and profitable with toll-free 800 numbers from C9VoIP. A toll-free number enables your callers to contact you without charge, thus increasing your chances of being reached by potential customers regardless of their location. A C9VoIP toll-free 800 number is packed with advanced call features that give you the professional image of very expensive systems at a fraction of the price. Activated upon signup, toll-free 800 numbers serve as your business front door and can be used for both voice calls and faxes. Even if you are a company of just one person, a toll-free 800 phone number can do wonders for your business’ professional appearance. It’s a great way to enhance your business communications, increase sales and keep in step with your largest competitors.
  • C9VoIP Fax is a service designed to help small businesses and offices to manage their fax communications better. Equipped with advanced features and powerful online fax capabilities, it is the ideal communication solution for professionals and businesses. Users are given their own local or toll free numbers dedicated to faxing. This number is packed with all the features that enable them to fax online, from a PC desktop, as well as transmit fax documents to and from traditional fax machines. Other features include the ability to send and receive faxes in different ways, faxing directly from any Microsoft application, editing faxes, detailed fax logs, and immdediately receive incoming faxes right in your email box. In addition to the C9VoIP service costs vs. traditional fax services, users can count on C9VoIP Fax to give savings on their fax communications such as expenses on paper and other costs related to using a traditional fax machine.

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